How much does it cost?

WebCDR fees are based on billable minutes submitted for processing in a month. Fees start at around 1/20th cent per minute (1M mins = $520) and drop incrementally with each additional million minutes per month, finally falling to 1/100th cent per minute above 50M (50-million mins = $5200).

How long is the contract term?

The contract is month-to-month with no minimum commitment; you may cancel at any time without penalty. Or simply stop submitting CDRs and fees will stop accruing immediately.

Is there a minimum fee?

Yes, we charge a minimum of $520 per month which covers up to 1M minutes in a month and includes free tech support and free software updates.

Is there a set up fee?

Yes, most CDR formats are $500. Binary and multi-line CDR formats are sometimes more.

Are there any hidden fees?

There are no hidden fees in WebCDR. You may, however, decide to subscribe to optional add-ons such as WebCDR Anti-Fraud, and WebCDR Multi-Currency, or Extended CDR storage.

How about tech support? Does that cost extra?

No, Tech Support is free to all within your company who have completed the 4-hour WebCDR training course.

IS THERE A VERSION WE CAN INSTALL ON OUR OWN SERVERS?

No, WebCDR is offered only as a hosted service, i.e. as a SaaS.